Identified - We've identified an issue that impacted invoices generation on the MyCSP Billing Platform. We are working to resolve this issue and will provide an update when we have further information.
Mar 4, 12:02 NZDT
Investigating - We are investigating an issue with the MyCSP Billing System that is impacting invoices generation. We will provide an update when we have further information.
If you have any questions, please let us know by email to help@umbrellar.com.
Mar 4, 08:23 NZDT
Service Operations
Operational
90 days ago
100.0
% uptime
Today
Cloud Services Engineering Support - Work Hours
Operational
90 days ago
100.0
% uptime
Today
Cloud Success Phone Support - Work Hours
Operational
90 days ago
100.0
% uptime
Today
Cloud Services Engineering Support - After Hours
?
Operational
90 days ago
100.0
% uptime
Today
Cloud Success Phone Support - After Hours
Operational
90 days ago
100.0
% uptime
Today
MyCSP Portal
Partial Outage
90 days ago
99.95
% uptime
Today
MyCSP Portal
Operational
90 days ago
100.0
% uptime
Today
Authentication
Operational
90 days ago
99.99
% uptime
Today
Billing Platform
Partial Outage
90 days ago
99.83
% uptime
Today
Email Notifications
Operational
90 days ago
100.0
% uptime
Today
What's New Section on Umbrellar Cloud Portal
Operational
MyCSP Cloud - Powered by Azure Stack
Operational
90 days ago
99.96
% uptime
Today
NZ North
Operational
90 days ago
99.93
% uptime
Today
Management Portal
Operational
90 days ago
99.93
% uptime
Today
Management API
Operational
90 days ago
100.0
% uptime
Today
Usage Mediation
Operational
90 days ago
100.0
% uptime
Today
Microsoft Provisioning System
?
Operational
90 days ago
100.0
% uptime
Today
Analytics
Operational
90 days ago
100.0
% uptime
Today
Azure spending and utilization
Operational
90 days ago
100.0
% uptime
Today
Billing
Operational
90 days ago
100.0
% uptime
Today
Catalog
Operational
90 days ago
100.0
% uptime
Today
Customer subscription management
Operational
90 days ago
100.0
% uptime
Today
Customer user and license management
Operational
90 days ago
100.0
% uptime
Today
Enrollment
Operational
90 days ago
100.0
% uptime
Today
Pricing and offers
Operational
90 days ago
100.0
% uptime
Today
Support
Operational
90 days ago
100.0
% uptime
Today
Microsoft Azure
Operational
90 days ago
100.0
% uptime
Today
Australia East
Operational
90 days ago
100.0
% uptime
Today
Australia Southeast
Operational
90 days ago
100.0
% uptime
Today
Usage Mediation
Operational
90 days ago
100.0
% uptime
Today
Managed Compute - Powered by VMware
Operational
90 days ago
100.0
% uptime
Today
Auckland
Operational
90 days ago
100.0
% uptime
Today
Christchurch
Operational
90 days ago
100.0
% uptime
Today
Network Services
Operational
90 days ago
100.0
% uptime
Today
Auckland
Operational
90 days ago
100.0
% uptime
Today
Christchurch
Operational
90 days ago
100.0
% uptime
Today
Customer VPN
Operational
90 days ago
100.0
% uptime
Today
Cloud Connect - Powered by Veeam
Operational
90 days ago
100.0
% uptime
Today
MyCSP Service Desk & Community
Operational
90 days ago
100.0
% uptime
Today
MyCSP Phone System
Degraded Performance
90 days ago
100.0
% uptime
Today
Inbound Voice Interactions
Degraded Performance
90 days ago
100.0
% uptime
Today
Outbound Voice Interactions
Operational
90 days ago
100.0
% uptime
Today
ContactPad
Operational
90 days ago
100.0
% uptime
Today
Connect (Dialer)
Operational
90 days ago
100.0
% uptime
Today
WebRTC
Operational
90 days ago
100.0
% uptime
Today
Hosted IP PBX
Operational
90 days ago
100.0
% uptime
Today
StatusPage
Operational
90 days ago
100.0
% uptime
Today
Statuspage System Metrics
Operational
90 days ago
100.0
% uptime
Today
Statuspage Webhook Notifications
Operational
Statuspage Third Party Components-Statuspage
Operational
Statuspage Third Party Components-External
Operational
Statuspage SMS Notifications
Operational
Statuspage Public Metrics
Operational
Statuspage HTTPS Pages
Operational
90 days ago
100.0
% uptime
Today
Statuspage HTTP Pages
Operational
Statuspage Public API
Operational
Statuspage Email Notifications
Operational
90 days ago
100.0
% uptime
Today
Statuspage Datadog Integration
Operational
Pandemic Response Plan
Operational
90 days ago
100.0
% uptime
Today
Service Operations
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
The Umbrellar Cloud platform will be undergoing scheduled maintenance at this time, applying the latest Azure Stack update package from Microsoft.
During this window please do not provision any virtual machines, or scale any existing virtual machines.
This maintenance will affect the Umbrellar Cloud Portal and API during the window, but is not expected to have any impact on deployed resources.
If you have any questions or experience any issues during the maintenance window, please let us know by email to help@umbrellar.com.
Posted on
Feb 23, 12:56 NZDT
Completed -
The scheduled maintenance has been completed.
Feb 28, 11:30 NZDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 10:30 NZDT
Scheduled -
Umbrellar Engineers will be performing an upgrade of our Veeam Cloud Connect infrastructure. We are planning to upgrade from version 10 to the version 11 (RTM) release.
Please note that backup and restore functionality will be affected during the change window that will run from 10:30am to 11:30am
Feb 24, 16:37 NZDT