Umbrellar Status
All Systems Operational
Umbrellar Portal Operational
90 days ago
99.96 % uptime
Today
Umbrellar Portal Operational
90 days ago
99.97 % uptime
Today
Authentication Operational
90 days ago
99.97 % uptime
Today
Billing Platform Operational
90 days ago
99.89 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Umbrellar Cloud - Powered by Azure Stack Operational
90 days ago
100.0 % uptime
Today
NZ North Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
100.0 % uptime
Today
Usage Mediation Operational
90 days ago
100.0 % uptime
Today
Microsoft Provisioning System ? Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Azure spending and utilization Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Catalog Operational
90 days ago
100.0 % uptime
Today
Customer subscription management Operational
90 days ago
100.0 % uptime
Today
Customer user and license management Operational
90 days ago
100.0 % uptime
Today
Enrollment Operational
90 days ago
100.0 % uptime
Today
Pricing and offers Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Australia East Operational
90 days ago
100.0 % uptime
Today
Australia Southeast Operational
90 days ago
100.0 % uptime
Today
Usage Mediation Operational
90 days ago
100.0 % uptime
Today
Managed Compute - Powered by VMware Operational
90 days ago
99.99 % uptime
Today
Auckland Operational
90 days ago
99.99 % uptime
Today
Christchurch Operational
90 days ago
100.0 % uptime
Today
Network Services Operational
90 days ago
99.99 % uptime
Today
Auckland Operational
90 days ago
99.99 % uptime
Today
Christchurch Operational
90 days ago
100.0 % uptime
Today
Customer VPN Operational
90 days ago
100.0 % uptime
Today
Cloud Connect - Powered by Veeam Operational
90 days ago
100.0 % uptime
Today
Umbrellar Service Desk & Community Operational
90 days ago
99.21 % uptime
Today
Umbrellar Phone System Operational
90 days ago
100.0 % uptime
Today
Inbound Voice Interactions Operational
90 days ago
100.0 % uptime
Today
Outbound Voice Interactions Operational
90 days ago
100.0 % uptime
Today
ContactPad Operational
90 days ago
100.0 % uptime
Today
Connect (Dialer) Operational
90 days ago
100.0 % uptime
Today
WebRTC Operational
90 days ago
100.0 % uptime
Today
Hosted IP PBX Operational
90 days ago
100.0 % uptime
Today
StatusPage Operational
90 days ago
100.0 % uptime
Today
Statuspage System Metrics Operational
90 days ago
100.0 % uptime
Today
Statuspage Webhook Notifications Operational
Statuspage Third Party Components-Statuspage Operational
Statuspage Third Party Components-External Operational
Statuspage SMS Notifications Operational
Statuspage Public Metrics Operational
Statuspage HTTPS Pages Operational
90 days ago
100.0 % uptime
Today
Statuspage HTTP Pages Operational
Statuspage Public API Operational
Statuspage Email Notifications Operational
90 days ago
100.0 % uptime
Today
Statuspage Datadog Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Umbrellar Portal Response Time
Fetching
Azure Stack Portal Response Time
Fetching
Authentication API Response Time
Fetching
Microsoft Partner Center API Response Time
Fetching
Past Incidents
Dec 16, 2019

No incidents reported today.

Dec 15, 2019

No incidents reported.

Dec 14, 2019

No incidents reported.

Dec 13, 2019
Resolved - This incident has been resolved.
Dec 13, 16:31 NZDT
Investigating - We are currently experiencing intermittent timeouts on our Azure Stack portal. The team are aware of this and are working towards a resolution.
Dec 13, 10:20 NZDT
Postmortem - Read details
Dec 13, 14:18 NZDT
Completed - The scheduled maintenance has been completed.
Dec 13, 02:00 NZDT
Update - Services have been restored. The team are still busy with testing and verification of the changes implemented.
Dec 13, 01:37 NZDT
Update - Testing underway. Some services are still in the process of being restored.
Dec 13, 00:44 NZDT
Update - Remediation steps have been completed. Systems are being brought online and post change testing is currently underway.
Dec 13, 00:26 NZDT
Update - Remediation steps are currently underway. Update to follow once work is complete
Dec 13, 00:10 NZDT
Update - The team are performing additional remediation tasks that may cause an additional 5-10 minute disruption to service.
Dec 12, 23:54 NZDT
Update - We are currently testing individual systems that may still be affected.
Dec 12, 23:53 NZDT
Update - A small number of customer VMs are still offline and we are working on restoring service to those customers impacted.
Dec 12, 23:24 NZDT
Update - A detailed postmortem of the Auckland network outage experienced tonight will be made available during business hours tomorrow once more details become available.
Dec 12, 22:57 NZDT
Update - Network services have been restored in our Auckland datacentre. Engineers are currently monitoring the situation. Outage window began 22:17 and resolved by 22:45.
Dec 12, 22:53 NZDT
Update - The scheduled network change has resulted in loss of network services in our Auckland datacentre. Engineers are currently reverting the change as quickly as possible in order to restore service.
Dec 12, 22:41 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 22:00 NZDT
Scheduled - The Auckland Datacenter will be undergoing an emergency maintenance to one of our Internet border routers.

There will be a disruption to the IP Transit between the internet and Internal Services lasting between 1 - 5 minutes as a new configuration is being applied to the border routers.

There will be no impact to backend services, storage or services running inside the data centre.
Dec 6, 13:02 NZDT
Dec 11, 2019
Completed - The scheduled maintenance has been completed.
Dec 11, 13:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 08:00 NZDT
Scheduled - The Auckland Datacenter will be undergoing a scheduled UPS Battery Test.

There is no downtime expected during this test.

If you have any questions, or experience any issues during the maintenance window, please let us know by email to help@umbrellar.com.
Dec 6, 12:24 NZDT
Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019
Completed - The scheduled maintenance has been completed.
Dec 8, 17:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 13:00 NZDT
Scheduled - The Umbrellar Managed Compute platform will be undergoing scheduled maintenance at this time, applying the latest storage firmware updates from our hardware vendor.

You may experience increased storage latency during this time but we do not expect any availability impact to customer virtual machines as a result of this maintenance.

If you have any questions, or experience any issues during the maintenance window, please let us know by email to help@umbrellar.com.
Dec 6, 12:12 NZDT
Dec 7, 2019
Completed - The scheduled maintenance has been completed.
Dec 7, 12:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 08:30 NZDT
Scheduled - The Umbrellar Managed Compute platform will be undergoing scheduled maintenance at this time, applying the latest storage firmware updates from our hardware vendor.

You may experience increased storage latency during this time but we do not expect any availability impact to customer virtual machines as a result of this maintenance.

If you have any questions, or experience any issues during the maintenance window, please let us know by email to help@umbrellar.com.
Dec 6, 12:11 NZDT
Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.