Update - We are continuing to work on a fix for this issue.
Jul 14, 12:49 NZST
Update - We are continuing to work on a fix for this issue.
Jul 14, 12:48 NZST
Identified - The problem has been identified in Storage Explorer and that node.js cert data ships with a reference to this expired root cert that takes-effect regardless of trying to supply a new one. This was reported to node.js and fixed recently: https://github.com/nodejs/node/issues/33681 However, this will require Microsoft to ship an updated version of storage explorer with the updated node/electron references. In the meantime we are working on a workaround until MS ships the updated version of Storage explorer out.
Jul 2, 15:20 NZST
Investigating - We are currently experiencing timeouts to Azure Stack Hub's endpoints using Microsoft Storage Explorer, we are aware of this issue and working with Microsoft towards a resolution.
Jun 30, 09:53 NZST
Service Operations
Operational
90 days ago
100.0
% uptime
Today
Cloud Services Engineering Support - Work Hours
Operational
90 days ago
100.0
% uptime
Today
Cloud Success Phone Support - Work Hours
Operational
90 days ago
100.0
% uptime
Today
Cloud Services Engineering Support - After Hours
?
Operational
90 days ago
100.0
% uptime
Today
Cloud Success Phone Support - After Hours
Operational
90 days ago
100.0
% uptime
Today
Umbrellar Portal
Operational
90 days ago
99.96
% uptime
Today
Umbrellar Portal
Operational
90 days ago
99.99
% uptime
Today
Authentication
Operational
90 days ago
99.92
% uptime
Today
Billing Platform
Operational
90 days ago
99.92
% uptime
Today
Email Notifications
Operational
90 days ago
100.0
% uptime
Today
What's New Section on Umbrellar Cloud Portal
Operational
Umbrellar Cloud - Powered by Azure Stack
Operational
90 days ago
100.0
% uptime
Today
NZ North
Operational
90 days ago
100.0
% uptime
Today
Management Portal
Operational
90 days ago
100.0
% uptime
Today
Management API
Operational
90 days ago
100.0
% uptime
Today
Usage Mediation
Operational
90 days ago
100.0
% uptime
Today
Microsoft Provisioning System
?
Operational
90 days ago
100.0
% uptime
Today
Analytics
Operational
90 days ago
100.0
% uptime
Today
Azure spending and utilization
Operational
90 days ago
100.0
% uptime
Today
Billing
Operational
90 days ago
100.0
% uptime
Today
Catalog
Operational
90 days ago
100.0
% uptime
Today
Customer subscription management
Operational
90 days ago
100.0
% uptime
Today
Customer user and license management
Operational
90 days ago
100.0
% uptime
Today
Enrollment
Operational
90 days ago
100.0
% uptime
Today
Pricing and offers
Operational
90 days ago
100.0
% uptime
Today
Support
Operational
90 days ago
100.0
% uptime
Today
Microsoft Azure
Operational
90 days ago
100.0
% uptime
Today
Australia East
Operational
90 days ago
100.0
% uptime
Today
Australia Southeast
Operational
90 days ago
100.0
% uptime
Today
Usage Mediation
Operational
90 days ago
100.0
% uptime
Today
Managed Compute - Powered by VMware
Operational
90 days ago
99.99
% uptime
Today
Auckland
Operational
90 days ago
100.0
% uptime
Today
Christchurch
Operational
90 days ago
99.98
% uptime
Today
Network Services
Operational
90 days ago
100.0
% uptime
Today
Auckland
Operational
90 days ago
100.0
% uptime
Today
Christchurch
Operational
90 days ago
100.0
% uptime
Today
Customer VPN
Operational
90 days ago
100.0
% uptime
Today
Cloud Connect - Powered by Veeam
Operational
90 days ago
100.0
% uptime
Today
Umbrellar Service Desk & Community
Operational
90 days ago
99.99
% uptime
Today
Umbrellar Phone System
Operational
90 days ago
99.97
% uptime
Today
Inbound Voice Interactions
Operational
90 days ago
99.94
% uptime
Today
Outbound Voice Interactions
Operational
90 days ago
100.0
% uptime
Today
ContactPad
Operational
90 days ago
100.0
% uptime
Today
Connect (Dialer)
Operational
90 days ago
99.99
% uptime
Today
WebRTC
Operational
90 days ago
99.89
% uptime
Today
Hosted IP PBX
Operational
90 days ago
100.0
% uptime
Today
StatusPage
Operational
90 days ago
99.99
% uptime
Today
Statuspage System Metrics
Operational
90 days ago
100.0
% uptime
Today
Statuspage Webhook Notifications
Operational
Statuspage Third Party Components-Statuspage
Operational
Statuspage Third Party Components-External
Operational
Statuspage SMS Notifications
Operational
Statuspage Public Metrics
Operational
Statuspage HTTPS Pages
Operational
90 days ago
99.99
% uptime
Today
Statuspage HTTP Pages
Operational
Statuspage Public API
Operational
Statuspage Email Notifications
Operational
90 days ago
100.0
% uptime
Today
Statuspage Datadog Integration
Operational
Pandemic Response Plan
Operational
90 days ago
100.0
% uptime
Today
Service Operations
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
The Umbrellar Managed Compute platform will be undergoing scheduled maintenance at this time, applying the latest storage firmware updates from our hardware vendor.
You may experience increased storage latency during this time but we do not expect any availability impact to customer virtual machines as a result of this maintenance.
If you have any questions, or experience any issues during the maintenance window, please let us know by email to help@umbrellar.com.
Posted on
Aug 9, 07:00 NZST
Completed -
The scheduled maintenance has been completed.
Jul 30, 17:00 NZST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 11:00 NZST
Scheduled -
The Umbrellar data centre standby border routers will be undergoing scheduled maintenance at this time, applying operating system updates as part of our life cycle management program.
We do not expect any performance or availability impact as a result of this maintenance, although there will be a temporary loss of redundancy during device reboots.
If you have any questions, or experience any issues during the maintenance window, please let us know by email to help@umbrellar.com.
Jul 27, 10:18 NZST