Umbrellar Status
Update - We are continuing to work on a fix for this issue.
Jul 14, 12:49 NZST
Update - We are continuing to work on a fix for this issue.
Jul 14, 12:48 NZST
Identified - The problem has been identified in Storage Explorer and that node.js cert data ships with a reference to this expired root cert that takes-effect regardless of trying to supply a new one.
This was reported to node.js and fixed recently: https://github.com/nodejs/node/issues/33681
However, this will require Microsoft to ship an updated version of storage explorer with the updated node/electron references.
In the meantime we are working on a workaround until MS ships the updated version of Storage explorer out.
Jul 2, 15:20 NZST
Investigating - We are currently experiencing timeouts to Azure Stack Hub's endpoints using Microsoft Storage Explorer, we are aware of this issue and working with Microsoft towards a resolution.
Jun 30, 09:53 NZST
Service Operations Operational
90 days ago
100.0 % uptime
Today
Cloud Services Engineering Support - Work Hours Operational
90 days ago
100.0 % uptime
Today
Cloud Success Phone Support - Work Hours Operational
90 days ago
100.0 % uptime
Today
Cloud Services Engineering Support - After Hours ? Operational
90 days ago
100.0 % uptime
Today
Cloud Success Phone Support - After Hours Operational
90 days ago
100.0 % uptime
Today
Umbrellar Portal Operational
90 days ago
99.96 % uptime
Today
Umbrellar Portal Operational
90 days ago
99.99 % uptime
Today
Authentication Operational
90 days ago
99.92 % uptime
Today
Billing Platform Operational
90 days ago
99.92 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
What's New Section on Umbrellar Cloud Portal Operational
Umbrellar Cloud - Powered by Azure Stack Operational
90 days ago
100.0 % uptime
Today
NZ North Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Management API Operational
90 days ago
100.0 % uptime
Today
Usage Mediation Operational
90 days ago
100.0 % uptime
Today
Microsoft Provisioning System ? Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Azure spending and utilization Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Catalog Operational
90 days ago
100.0 % uptime
Today
Customer subscription management Operational
90 days ago
100.0 % uptime
Today
Customer user and license management Operational
90 days ago
100.0 % uptime
Today
Enrollment Operational
90 days ago
100.0 % uptime
Today
Pricing and offers Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Australia East Operational
90 days ago
100.0 % uptime
Today
Australia Southeast Operational
90 days ago
100.0 % uptime
Today
Usage Mediation Operational
90 days ago
100.0 % uptime
Today
Managed Compute - Powered by VMware Operational
90 days ago
99.99 % uptime
Today
Auckland Operational
90 days ago
100.0 % uptime
Today
Christchurch Operational
90 days ago
99.98 % uptime
Today
Network Services Operational
90 days ago
100.0 % uptime
Today
Auckland Operational
90 days ago
100.0 % uptime
Today
Christchurch Operational
90 days ago
100.0 % uptime
Today
Customer VPN Operational
90 days ago
100.0 % uptime
Today
Cloud Connect - Powered by Veeam Operational
90 days ago
100.0 % uptime
Today
Umbrellar Service Desk & Community Operational
90 days ago
99.99 % uptime
Today
Umbrellar Phone System Operational
90 days ago
99.97 % uptime
Today
Inbound Voice Interactions Operational
90 days ago
99.94 % uptime
Today
Outbound Voice Interactions Operational
90 days ago
100.0 % uptime
Today
ContactPad Operational
90 days ago
100.0 % uptime
Today
Connect (Dialer) Operational
90 days ago
99.99 % uptime
Today
WebRTC Operational
90 days ago
99.89 % uptime
Today
Hosted IP PBX Operational
90 days ago
100.0 % uptime
Today
StatusPage Operational
90 days ago
99.99 % uptime
Today
Statuspage System Metrics Operational
90 days ago
100.0 % uptime
Today
Statuspage Webhook Notifications Operational
Statuspage Third Party Components-Statuspage Operational
Statuspage Third Party Components-External Operational
Statuspage SMS Notifications Operational
Statuspage Public Metrics Operational
Statuspage HTTPS Pages Operational
90 days ago
99.99 % uptime
Today
Statuspage HTTP Pages Operational
Statuspage Public API Operational
Statuspage Email Notifications Operational
90 days ago
100.0 % uptime
Today
Statuspage Datadog Integration Operational
Pandemic Response Plan Operational
90 days ago
100.0 % uptime
Today
Service Operations ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The Umbrellar Managed Compute platform will be undergoing scheduled maintenance at this time, applying the latest storage firmware updates from our hardware vendor.

You may experience increased storage latency during this time but we do not expect any availability impact to customer virtual machines as a result of this maintenance.

If you have any questions, or experience any issues during the maintenance window, please let us know by email to help@umbrellar.com.
Posted on Aug 9, 07:00 NZST
Umbrellar Portal Response Time
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Azure Stack Portal Response Time
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Authentication API Response Time
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Microsoft Partner Center API Response Time
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Drift Live Chat Response Time
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Past Incidents
Aug 8, 2020

No incidents reported today.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020
Completed - The scheduled maintenance has been completed.
Jul 30, 17:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 11:00 NZST
Scheduled - The Umbrellar data centre standby border routers will be undergoing scheduled maintenance at this time, applying operating system updates as part of our life cycle management program.

We do not expect any performance or availability impact as a result of this maintenance, although there will be a temporary loss of redundancy during device reboots.

If you have any questions, or experience any issues during the maintenance window, please let us know by email to help@umbrellar.com.
Jul 27, 10:18 NZST
Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.