All Systems Operational
Uptime over the past 90 days. View historical uptime.
Umbrellar Portal   Operational
90 days ago
99.95 % uptime
Today
Umbrellar Cloud - Powered by Azure Stack Operational
90 days ago
99.91 % uptime
Today
NZ North   Operational
90 days ago
99.88 % uptime
Today
Management Portal   Operational
90 days ago
99.87 % uptime
Today
Management API   Operational
90 days ago
99.88 % uptime
Today
Usage Mediation   Operational
90 days ago
100.0 % uptime
Today
Microsoft Azure Operational
Australia East   Operational
Australia Southeast   Operational
Usage Mediation   Operational
Managed Compute - Powered by VMware Operational
Auckland   Operational
Christchurch   Operational
Sydney   Operational
Cloud Connect - Powered by Veeam   Operational
Network Services Operational
Auckland   Operational
Christchurch   Operational
Sydney   Operational
Authentication   Operational
Billing   Operational
Email Notifications   Operational
Service Desk   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Umbrellar Cloud Platform Update Jun 22, 17:00 - Jun 23, 17:00 NZST
The Umbrellar Cloud platform will be undergoing scheduled maintenance at this time, applying the latest Azure Stack update package from Microsoft. During this window please do not provision any virtual machines, or scale any existing virtual machines. This maintenance will affect the Umbrellar Cloud Portal and API during the window, but is not expected to have any impact on deployed resources. If you have any questions, or experience any issues during the maintenance window, please get in touch with our support team. Thank you.
Posted on Jun 20, 13:48 NZST
System Metrics Month Week Day
Umbrellar Portal Response Time
Fetching
Past Incidents
Jun 20, 2018
Umbrellar Cloud Portal Currently Unavailable
Resolved - This incident has been resolved.
Jun 20, 19:08 NZST
Monitoring - Umbrellar Cloud Portal service has been fully restored. Due to the nature of the incident we are monitoring the performance and availability of the Portal. Please contact our support team if you are experiencing any issues or have any questions. Apologies for the inconvenience.
Jun 20, 13:25 NZST
Update - Service has been partially restored. The Umbrellar Cloud Portal will now log you in and successfully load, but you may still experience poor performance or certain blades and views not loading. We are working hard to fully restore service. Thanks for your patience.
Jun 20, 11:23 NZST
Identified - The Umbrellar Cloud Portal is currently unavailable. When you login you will see the loading animation indefinitely and the Portal does not actually load successfully. We have identified the issue and urgently working with our vendor to resolve. There is no impact to running resources on the platform. Please contact our support team if you are experiencing any other problems. Apologies for the inconvenience.
Jun 20, 11:06 NZST
Jun 19, 2018
Umbrellar Account Registration Unavailable
Resolved - New Umbrellar registrations are back online and available to all again. You will now need to have your new account activated by a member of the Umbrellar Success Team before it is usable within the Umbrellar Portal. You will be contacted by the team shortly after registration, or please contact the team via live chat, help@umbrellar.com or 0800 344 493. Thanks.
Jun 19, 16:27 NZST
Identified - New Umbrellar registrations are currently unavailable while we work to fix an identified issue. Registrations will be back online shortly, in the mean time please contact our Success Team on 0800 344 493. Apologies for the inconvenience.
Jun 19, 13:34 NZST
Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018
Umbrellar Cloud Major Outage
Resolved - Full service has been restored to Umbrellar Cloud. If you are experiencing any issues with virtual machines please try restarting or redeploying them, if you still have problems or are experiencing issues with any other part of the Umbrellar Cloud platform please contact our support team. Thanks, and apologies again for the inconvenience.
Jun 9, 00:11 NZST
Update - Our engineers are on site with replacement parts and working to restore power and service as soon as possible. Apologies for the inconvenience.
Jun 8, 23:17 NZST
Identified - Multiple power supply failures have tripped multiple circuit breakers causing 3/4 of the Umbrellar Cloud compute nodes to go offline. This is impacting all services delivered by Umbrellar Cloud. Engineers are currently on route to the datacentre facility to recover service.
Jun 8, 21:46 NZST
Jun 7, 2018

No incidents reported.

Jun 6, 2018

No incidents reported.

← Incident History Powered by Statuspage