MyCSP Status
Identified - We've identified an issue that impacted invoices generation on the MyCSP Billing Platform. We are working to resolve this issue and will provide an update when we have further information.
Mar 4, 12:02 NZDT
Investigating - We are investigating an issue with the MyCSP Billing System that is impacting invoices generation. We will provide an update when we have further information.

If you have any questions, please let us know by email to help@umbrellar.com.
Mar 4, 08:23 NZDT
Service Operations Operational
90 days ago
100.0 % uptime
Today
Cloud Services Engineering Support - Work Hours Operational
90 days ago
100.0 % uptime
Today
Cloud Success Phone Support - Work Hours Operational
90 days ago
100.0 % uptime
Today
Cloud Services Engineering Support - After Hours ? Operational
90 days ago
100.0 % uptime
Today
Cloud Success Phone Support - After Hours Operational
90 days ago
100.0 % uptime
Today
MyCSP Portal Partial Outage
90 days ago
99.95 % uptime
Today
MyCSP Portal Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
99.99 % uptime
Today
Billing Platform Partial Outage
90 days ago
99.83 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
What's New Section on Umbrellar Cloud Portal Operational
MyCSP Cloud - Powered by Azure Stack Operational
90 days ago
99.96 % uptime
Today
NZ North Operational
90 days ago
99.93 % uptime
Today
Management Portal Operational
90 days ago
99.93 % uptime
Today
Management API Operational
90 days ago
100.0 % uptime
Today
Usage Mediation Operational
90 days ago
100.0 % uptime
Today
Microsoft Provisioning System ? Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Azure spending and utilization Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Catalog Operational
90 days ago
100.0 % uptime
Today
Customer subscription management Operational
90 days ago
100.0 % uptime
Today
Customer user and license management Operational
90 days ago
100.0 % uptime
Today
Enrollment Operational
90 days ago
100.0 % uptime
Today
Pricing and offers Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Australia East Operational
90 days ago
100.0 % uptime
Today
Australia Southeast Operational
90 days ago
100.0 % uptime
Today
Usage Mediation Operational
90 days ago
100.0 % uptime
Today
Managed Compute - Powered by VMware Operational
90 days ago
100.0 % uptime
Today
Auckland Operational
90 days ago
100.0 % uptime
Today
Christchurch Operational
90 days ago
100.0 % uptime
Today
Network Services Operational
90 days ago
100.0 % uptime
Today
Auckland Operational
90 days ago
100.0 % uptime
Today
Christchurch Operational
90 days ago
100.0 % uptime
Today
Customer VPN Operational
90 days ago
100.0 % uptime
Today
Cloud Connect - Powered by Veeam Operational
90 days ago
100.0 % uptime
Today
MyCSP Service Desk & Community Operational
90 days ago
100.0 % uptime
Today
MyCSP Phone System Degraded Performance
90 days ago
100.0 % uptime
Today
Inbound Voice Interactions Degraded Performance
90 days ago
100.0 % uptime
Today
Outbound Voice Interactions Operational
90 days ago
100.0 % uptime
Today
ContactPad Operational
90 days ago
100.0 % uptime
Today
Connect (Dialer) Operational
90 days ago
100.0 % uptime
Today
WebRTC Operational
90 days ago
100.0 % uptime
Today
Hosted IP PBX Operational
90 days ago
100.0 % uptime
Today
StatusPage Operational
90 days ago
100.0 % uptime
Today
Statuspage System Metrics Operational
90 days ago
100.0 % uptime
Today
Statuspage Webhook Notifications Operational
Statuspage Third Party Components-Statuspage Operational
Statuspage Third Party Components-External Operational
Statuspage SMS Notifications Operational
Statuspage Public Metrics Operational
Statuspage HTTPS Pages Operational
90 days ago
100.0 % uptime
Today
Statuspage HTTP Pages Operational
Statuspage Public API Operational
Statuspage Email Notifications Operational
90 days ago
100.0 % uptime
Today
Statuspage Datadog Integration Operational
Pandemic Response Plan Operational
90 days ago
100.0 % uptime
Today
Service Operations ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Umbrellar Cloud - Software Updates Mar 5, 19:00 - Mar 8, 19:00 NZDT
The Umbrellar Cloud platform will be undergoing scheduled maintenance at this time, applying the latest Azure Stack update package from Microsoft.

During this window please do not provision any virtual machines, or scale any existing virtual machines.

This maintenance will affect the Umbrellar Cloud Portal and API during the window, but is not expected to have any impact on deployed resources.

If you have any questions or experience any issues during the maintenance window, please let us know by email to help@umbrellar.com.
Posted on Feb 23, 12:56 NZDT
MyCSP Portal Response Time
Fetching
Azure Stack Portal Response Time
Fetching
Authentication API Response Time
Fetching
Microsoft Partner Center API Response Time
Fetching
Drift Live Chat Response Time
Fetching
Past Incidents
Mar 4, 2021

Unresolved incident: MyCSP - Investigating Billing Disruption.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021
Completed - The scheduled maintenance has been completed.
Feb 28, 11:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 10:30 NZDT
Scheduled - Umbrellar Engineers will be performing an upgrade of our Veeam Cloud Connect infrastructure. We are planning to upgrade from version 10 to the version 11 (RTM) release.

Please note that backup and restore functionality will be affected during the change window that will run from 10:30am to 11:30am
Feb 24, 16:37 NZDT
Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.