Postmortem -
Read details
Dec 13, 14:18 NZDT
Completed -
The scheduled maintenance has been completed.
Dec 13, 02:00 NZDT
Update -
Services have been restored. The team are still busy with testing and verification of the changes implemented.
Dec 13, 01:37 NZDT
Update -
Testing underway. Some services are still in the process of being restored.
Dec 13, 00:44 NZDT
Update -
Remediation steps have been completed. Systems are being brought online and post change testing is currently underway.
Dec 13, 00:26 NZDT
Update -
Remediation steps are currently underway. Update to follow once work is complete
Dec 13, 00:10 NZDT
Update -
The team are performing additional remediation tasks that may cause an additional 5-10 minute disruption to service.
Dec 12, 23:54 NZDT
Update -
We are currently testing individual systems that may still be affected.
Dec 12, 23:53 NZDT
Update -
A small number of customer VMs are still offline and we are working on restoring service to those customers impacted.
Dec 12, 23:24 NZDT
Update -
A detailed postmortem of the Auckland network outage experienced tonight will be made available during business hours tomorrow once more details become available.
Dec 12, 22:57 NZDT
Update -
Network services have been restored in our Auckland datacentre. Engineers are currently monitoring the situation. Outage window began 22:17 and resolved by 22:45.
Dec 12, 22:53 NZDT
Update -
The scheduled network change has resulted in loss of network services in our Auckland datacentre. Engineers are currently reverting the change as quickly as possible in order to restore service.
Dec 12, 22:41 NZDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 22:00 NZDT
Scheduled -
The Auckland Datacenter will be undergoing an emergency maintenance to one of our Internet border routers.
There will be a disruption to the IP Transit between the internet and Internal Services lasting between 1 - 5 minutes as a new configuration is being applied to the border routers.
There will be no impact to backend services, storage or services running inside the data centre.
Dec 6, 13:02 NZDT